Information Technology Services (ITS)

HBU ITS Helpdesk

Need assistance?
We are now available 24x7!
Call (281) 649-3410
As the Information Technology Services Department, we manage the technology infrastructure, computing resources and multimedia capabilities at Houston Baptist University. To put it simply, if you need help with anything from virus protection to email or Blackboard to My.HBU, we’re here to help. Just let us know.
To report an issue and to access to our knowledge base:

Need password help?
Go to to change the following:
  • Network password to log onto computers, and portal at
  • HuskyNet Pin (password) to access course schedule, and grades
Media Services Request:
All requests for Media Services should be submitted via our online ticket system.

Blackboard Support Options: