Information Technology Services (ITS)
As the Information Technology Services Department, we manage the technology infrastructure, computing resources and multimedia capabilities at Houston Baptist University. To put it simply, if you need help with anything from virus protection to email or Blackboard to MyHBU, we’re here to help. Just let us know.
To report an issue and to access to our knowledge base:
Need password help?
Go to www.hbu.edu/username
to change the following:
Network password to log onto computers, and portal at my.hbu.edu
Husky net Pin (password) to access course schedule, and grades
Blackboard Support Options:
For Urgent Issues:
Call (281) 649-3410
Our hours of operation for Fall and Spring are:
In the event of an after-hours emergency:
Monday - Thursday:
7:30 am - 8:30 pm
7:30 am - 4:30 pm
Saturday - Sunday:
Closed - On Call Availability Only
Call (281) 649-3410. Your call will be forwarded to an on-call technician who will be available until 9:00 p.m. CST for high priority and emergency issues. Response time for on-call services is two hours up until 9:00 p.m. CST.