Listening To The Voice of The Customer
By Lane Kramer
Continuous innovation in a business in order to develop new lines of revenue from services or products is of critical importance. A very important part of that process is taking the time and truly being willing to listen to the Voice of Your Customer. This month I had a very interesting experience with a potential vendor at my residence. We need a new front picture window since the old one was about to bite the dust. I telephoned a company that had been highly recommended by a friend of mine awhile back. The first part of the experience was very positive. I called the salesman at 9:30 a.m. on a Wednesday morning and he was able to come over to my house that day at 1:00 p.m.
How to Boost Your Creativity
By Bill Peel
People who think they are not creative need to think again. Creativity is central to what it means to be human and made in the image of God. It’s one of the principle ways man imitates his Creator. Although our creativity is different from God's, who made everything from nothing, the cultural mandate in Genesis 1:26-27 speaks to our creative responsibility. So God created man in his own image, in the image of God he created him; male and female he created them. God blessed them and said to them, "Be fruitful and increase in number; fill the earth and subdue it. Rule over the fish of the sea and the birds of the air and over every living creature that moves on the ground." (Genesis 1:27-28 )
Spiritual Warfare in the Executive Suite
By Gary L. Selman
Since Adam and Eve fell from grace in the Garden of Eden, Christians have had to walk in full combat gear to deal with the battlefield that constantly rages in their minds. Our eternal salvation hangs in the balance as the battle or spiritual warfare between God and Satan, righteousness and sin, faith and fear, and love and selfishness is continuously set before us, testing our faith, values, and beliefs (2 Corinthians 10:3-6). When ungodly choices are made, the spiritual warfare can wreak havoc and destruction in our lives.
Overcoming Fear
By Gary L. Selman
The word “fear” appears 356 times in the Amplified Bible; the word “afraid” appears 167 times, and the phrases “do not fear,” “fear not,” or “be not afraid” appear 71 times. The frequency of these phrases shows us that every day life will present circumstances and situations which can generate fear, doubt, worry, and unbelief. The word “faith” appears 346 times in the Amplified Bible. Christians must choose to live by faith. Let’s examine the differences between faith and fear:
A Biblical View of Wealth and Riches
By Patrick Layhee
We business professionals understand revenues and profit. It’s in our fiscal DNA. We know how to strike the right balance between risk and reward while growing the top-line and delivering the bottom-line. This is what we do with our business enterprises and our personal finances. Our careers and businesses pay off more frequently than they let us down, and at the end of the day we have generally created wealth where there was none before. Even if our wealth seems unexceptional by U.S. standards, we are all wealthy and richly blessed by the world’s standards.
Biblically Based HR Principles
By Wallace Henley
The era of the 1960s has been lambasted for the destructive philosophies and behaviors it foisted on society. But there were some good things that happened in that turbulent decade as well—the civil rights movement and end of racial segregation, and a new way of regarding employees.
Identity Theft Began in the Garden of Eden
By Gary L. Selman
We are bombarded with the headlines almost daily. News reports tell us about the latest assault or breach of security for yet another retail chain, major banking or healthcare institution, or governmental agency, and the loss of sensitive, personal data for millions of people. Firewalls are hacked, passwords are stolen and confidential data and information is downloaded and passed into the hands of criminals. Hackers now have your digital picture or identity (name, address, social security number, employer, bank accounts, and passwords). Suddenly your personal financial details, medical history, employee benefits and services, checking, savings, credit card accounts, and credit rating are at risk.
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